Digital Commerce Coordinator – ChinaPublicerad: 31 augusti 2015, kl. 14:50
The Digital Commerce department is managing the company’s fast growing global e-commerce business as well as the development and execution of Digital marketing and omni-channel strategies.
We are looking for a Digital Commerce coordinator who can assist in localizing our digital commerce to the Chinese market. In order to succeed in this role, you need to hold a broad knowledge of doing e-commerce business, as well as being updated on the social media trends, in China. As a part of the Acne Studios Digital Commerce department, you are a great team player with the ability to work independently. Your main objective will be to support brand awareness and online sales in the long term on the Chinese market.
Tasks will include, but not be limited to:
- Social media management. Working closely together with the Acne Studios Social media manager, you will set up and maintain official brand channels on social networks in China. You will adapt existing social media content calendar for the Chinese market and post updates in local language on a regular basis.
- Digital merchandising. You will advice the Digital Merchandising department on adaptation of the digital commerce strategy for China, assist with translation, and administrate the local website. Following the overall Marketing calendar, you will assist with localized digital merchandising plan.
- Assisting with customer care. Give excellent service and support to Chinese customers through all channels such as e-mail, live chat, telephone, and social media. Working with the Acne Studios Customer care team, you will develop an intimate knowledge of our customers’ needs and our products.
- Digital marketing management. Identify and execute new digital marketing initiatives to drive sales and generate return on investment that are relevant to the Chinese market. Assist with localized digital marketing strategy and maintain awareness of local key influencers.
Documented e-commerce experience, preferably of doing e-commerce business in China
Experience of social media management in China
What you need to succeed:
Strong communication skills in written and spoken English and Mandarin
A broad knowledge of Chinese e-commerce and an interest in social media trends
An ambition to give excellent customer service
A genuine interest in contemporary culture and general trends
The position is part time 40%, based at Acne Studios HQ in Stockholm. You will be reporting to the Digital Merchandising manager. You are required to possess a Swedish work permit. As we interview candidates continuously, we ask you to kindly register your application as soon as possible.
Acne Studios is a Stockholm based fashion house with a multi-disciplinary heritage. Through founder and Creative Director Jonny Johansson’s interest in art, architecture and street culture, an alternative path has been found, turning Acne Studios into a well-respected creator of ready-to-wear for men and women.
The collections are defined by Jonny Johansson’s signature juxtaposing design and attention to detail, with an emphasis on tailoring and an eclectic use of materials and custom developed fabrics.
Acne Studios is independently owned and has over 40 stores over the world including flagship stores in Paris, London, New York City, Los Angeles and Tokyo. The company has an annual turnover of around 120 MEUR and a total number of staff of more than 500, around 150 are working at the headquarters in the Old Town of Stockholm. Acne Studios also operate offices in Paris, New York, Oslo and Copenhagen.